Wednesday, February 3, 2021

what is it support

 In order to join the technical support engineer career path, a bachelor’s degree in computer science, software engineering, information technology or another related discipline is required. Some companies hire candidates who have either pursued an associate degree or have no degree, but the lack of formal education is made up for with extensive experience and necessary skill sets.

An IT support engineer should have experience working with different operating systems (Windows, Linux or Mac OS), an extensive understanding of computer systems, networks, mobile devices, and other technological equipment, along with expertise in LAN/WAN/MAN, and knowledge of scripting languages (Perl, Python or BASH), among others.

Those who are serious about pursuing the technical support engineer career path should be conversant with help desk software, such as Zendesk, and remote desktop applications.

It is also important to have a strong customer focus and technical knowledge of their companies’ products or services. Along with the ability to multi-task.

at

1 comment:

Subscribe to: Post Comments (Atom)

controls engineer salary

  Those who have ambitions in the aeronautical or astronautical fields will need to shine a light on aerospace engineering. It's literal...

  • Wireless Network Applications
    Wireless Equipment Some of the access point equipment that normally comes with omni 2 Dbi antenna, often removable, in which links can ...
  • what are the roles and responsibilities
      Windows-based software tools can be used on a laptop. Using them involves recording aspects of wireless connectivity such as the connectio...
  • infrastructure support
      The different site survey tools available will have different displays and measures of success, but t The different site survey tools avai...